The dso5102p does not turn on at all.

amy · Post time 2017-8-10 09:05:18

Sir, please check the voltages of the power supply board in the scope as the following picture:

And tell me the results.

amy · Post time 2017-8-11 14:43:04

Sir, please exchange RX and TX connectors to try.

amy · Post time 2017-8-19 08:47:20

Sir, yes, you can program the new chip K9F1G08U0E with SD card.

amy · Post time 2017-9-12 10:16:12

Sir, sorry, we can't make a clear judgement about where the problem is.
Please contact your seller to return factory for repair.

amy · Post time 2017-9-19 17:05:52

Sir, please try to replace the component U12. The model of it is S3C2416X40-Y640.

amy · Post time 2017-9-20 16:01:54

Sir, you can purchase the mainboard from us directly. Please send a message to me caiyijun@hantek.com.

amy · Post time 2017-9-25 15:40:28

kalebevando replied at 2017-9-24 02:37
I already have a Pay pal account, do I need to know the value of the motherboard plus the cost of ...

Sir, I have replyed you via email, please check.